Iffy

Another day, another tune-up high pressure sales call from Heroic Heating & Air. After performing the tune-up, Heroic’s repairman said that the furnace’s heat exchanger should be replaced because it looked “iffy”. They didn’t actually find a problem with the heat exchanger mind you. And they certainly didn’t follow the AHRI approved inspection procedure. They …

Un-Believably In-Famous

This is unbelievable. It’s so unbelievable that I asked the homeowner if she was making it up. Well… I didn’t put it that way. I asked if she was exaggerating. She insisted she wasn’t. I’m not actually that surprised. We are talking about the infamous Heroic Heating & Air after all. They’re the biggest and …

If heating you is wrong…

…I don’t wanna be right. The words “second opinion” are like music to my ears. I’m a natural educator and, as such, I enjoy giving¬†homeowners information they didn’t get from a competitor. In many cases I’m able to offer a more cost effective solution. And in some cases I get to prove my¬†competitor wrong. I …