I’m booked for days. I spoke with a homeowner this morning who couldn’t wait, so she made an appointment with Hygienic Heating & Air. I’ve followed behind HH&A before. As you can see here, it wasn’t pretty. Knowing what might happen, I invited her to call or text and bounce their diagnosis off me. Continue reading Cheap and Good?
I’ve followed behind hundreds of parts changers. I’ve become all too familiar with the madness of their method. Through trial and error they learn which part usually causes the furnace’s or air conditioner’s symptoms. They quote the homeowner to replace that “usual part” and install it. If the broken unit starts to work, they assume their educated guess was right. If it doesn’t, they move on to the next part and inform the customer that they found a second problem while fixing the first. Cha-ching. Continue reading Parting Ways