Wake Up and Smell the Folly

Four simple words are about to make you an expert at finding and eliminating odors. Of course you won’t be a real expert. Real odor experts have degrees in one or more sciences and have job titles like “industrial hygienist” and “environmental engineer”. Nevertheless, learn and understand these four words and you’ll be more of an expert than many …

A Quotable Quote

“That’s one small step for man, one giant leap…“ That was an incredible moment, not that I was alive to see it live. ;^) Thankfully I was alive and heard the following from a homeowner today. “My experience with them is that they’d rather do installation than service work.“ That quote will never make history, but I’ve been saying that throughout …

Shoo Fly Keeps Bothering Me

I was minding my own business fixing a furnace when, like a fly that refuses to be shooed, I get buzzed by that name yet again… “The Requisition Technician” That’s a pseudonym of course. Someday I may go Bulworth and reveal his identity, but not today. Whatever his name, I hear it too often! Anyway, as I was repairing the furnace I got …

Req Tech Wrecks Again

The Requisition Technician has a bad habit of wrecking pocketbooks. This time Wreck It Req Tech was called to fix a furnace that was heating intermittently. Over the course of three service calls he replaced a thermostat, replaced a leaking hose and called it, well… not good. He didn’t call it anything because it still …

Parting Ways

I’ve followed behind hundreds of parts changers. I’ve become all too familiar with the madness of their method. Through trial and error they learn which part usually causes the furnace’s or air conditioner’s symptoms. They quote the homeowner to replace that “usual part” and install it. If the broken unit starts to work, they assume their educated …

Blame It on the Rain

This furnace had an intermittent problem. The Requisition Technician got the call to fix it. He blamed an incorrectly angled exhaust pipe. He said he doesn’t work on such things, but neither did he refer anyone that does. Req Tech then charged the homeowner $80 and left. Getting soaked for $80 was bad enough. The fact that the …